Terms and conditions
Terms of Service
Dear Customers,
striving for your satisfaction is our top priority. For this we have been awarded the rating "VERY GOOD" by the consumer protection agency e.V. Lower Saxony.
However, should there ever be a conflict between us because of a purchase in our online shop and we cannot solve a problem to your satisfaction, you as a consumer have the right to call in the Verbraucherschutzstelle e.V. Niedersachsen, whose arbitration award is for us is binding. The statutory rights of cancellation and the possible customer obligation to bear the costs of the return apply; Apart from that, the individual regulations of our general terms and conditions in the arbitration procedure only apply insofar as you would not be disadvantaged compared to a statutory regulation that is more favorable to you.
These general terms and conditions (GTC) apply to all sales contracts
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Karl-Heinz Gonschior
Südring 7
D-37124 Rosdorf
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+49 (0)551-20048193
pro-shop@beegon.de
VAT ID number: DE271605759
- (hereinafter referred to as "provider") -
in the exercise of commercial activity with another
- (hereinafter referred to as "customer") -
completes.
Customers / product presentations, stocking:
Customers within the meaning of these General Terms and Conditions are both consumers and entrepreneurs. The regulations for entrepreneurs also apply to legal entities under public law or special funds under public law.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.
An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity. Entrepreneurs are not entitled to statutory consumer rights, such as the right of withdrawal and right of return.
Terms and conditions of the customer that deviate from these GTC are not part of the contract and are not considered approved even if the provider does not expressly object to them.
Product representations may differ slightly in color and impression from the actual situation and in this sense do not represent any guarantee of properties.
Unless otherwise stated, products are available for sale in normal household quantities.
Details / formation of the contract
By listing an item on the Amazon platform, the provider makes a binding offer to conclude a contract. The customer can accept this with his order in the shopping cart order process by clicking on the "buy now" button or when using the 1-click order function by clicking on the "buy now with 1-click" button. The purchase contract has thus come about in full. The customer will then receive an email confirming the details of the purchase.
When ordering in the shopping cart order process, the customer can collect products from the online shop in a virtual shopping cart and view a summary at the end; With the 1-click order function, the order can be placed directly from the product detail page or the product offer list. In both cases, the order can be checked for correctness of content, in particular price and quantity, and corrected if necessary before completion.
Contract language is German. The text of the contract is not saved as a whole by the provider after the contract has been concluded and is therefore not accessible to the customer. However, the contents of the purchase are saved when the customer sends the order. The customer can also view this order data later via "My Account" on the Amazon platform.
Not available:
If individual goods are advertised subject to availability, we reserve the right not to provide the service in the event of unavailability.
In the event that ordered goods are not available due to a lack of or inadequate own delivery, the supplier can withdraw from the contract if he is not responsible for this and has concluded a specific hedging transaction with his supplier with due care.
In cases of non-availability, the customer will be informed immediately and consideration already provided by him will be reimbursed immediately.
Prices
The total price of the goods, including all associated price components, is stated in euros including VAT.
If shipping costs are calculated, the price also includes VAT.
If deliveries are made to non-EU countries, the customer may incur additional customs duties, taxes or fees there; The customer can inquire about details before ordering from the customs or tax authorities responsible there.
Payment, delivery:
The customer is obliged to pay the seller the agreed purchase price and accept the purchased item. The customer can choose the payment method during the ordering process.
The provider makes every effort to ensure that the customer receives the goods promptly after placing an order; however, this also depends on factors over which he has no direct influence (e.g. receipt of payment or postage times). In any case, unless otherwise stated or agreed, the contractual goods will be shipped immediately in the case of an order with payment upon or after receipt of the goods, and otherwise immediately after receipt of the payment notification from the relevant payment service.
The risk of accidental loss and accidental deterioration of the item passes to the customer who is a consumer when the item sold is handed over to the customer who is an entrepreneur as soon as the provider hands the item over to a forwarding agent, carrier or other person responsible for carrying out the Dispatch has delivered to specific.
Return costs when exercising the consumer right of withdrawal:
The customer bears the direct costs of returning the goods.
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Consumer revocation instruction
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must send us (Karl-Heinz Gonschior, Südring 7, 37124 Rosdorf, e-mail: pro-shop@beegon.de) a clear statement (e.g. a letter with the letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us or hand them over to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of revocation
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Sample for the consumer cancellation form:
Sample withdrawal form
(If you want to revoke the contract, please fill out this form and send it back.)
– To Karl-Heinz Gonschior, Südring 7, 37127 Rosdorf, e-mail: pro-shop@beegon.de:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
- Date
_________
(*) Delete where not applicable.
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Liability:
The provider is liable without limitation for damage caused intentionally or through gross negligence by him or his legal representatives or vicarious agents in accordance with the statutory provisions.
In the event of a breach of essential contractual obligations, the lack of guaranteed properties or personal injury as a result of tortious acts, liability shall exist in any case of culpable negligence.
Significant contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose compliance the customer can regularly rely. This includes all contractual obligations that are necessary for the maintenance of the customer's rights, which the contract has to grant him according to its content and purpose; the same applies to those contractual obligations whose omission would restrict essential rights or obligations arising from the nature of the contract in such a way that the achievement of the purpose of the contract would be jeopardized.
In the case of simple negligence, the provider is only liable if an essential contractual obligation or life or limb was injured, or there is a case of delay or impossibility. Insofar as an essential contractual obligation has been violated or there is a case of delay or impossibility, in the case of simple negligence the liability of the provider for damages that are not based on injury to life or limb is limited to the damage typical of the contract and to such damages that were foreseeable , limited. The customer reserves the right to prove greater damage.
Claims under the Product Liability Act as well as from guarantees, producer liability and other mandatory statutory provisions remain unaffected.
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Warranty/Guarantee
If the customer is a consumer, the warranty is based on the statutory provisions. The limitation period for warranty claims is two years from delivery of the item.
If the customer is an entrepreneur, claims for defects in the purchase of new goods become time-barred after one year, whereby the provider is entitled to either repair the product or provide a replacement free of charge; If obvious defects are not reported to the seller immediately after receipt of the goods, as well as in the case of the sale of used items, claims for defects by the entrepreneur are excluded.
The enforceability of the customer's claims for damages is not affected by the above provisions.
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retention of title
The provider retains ownership of the delivered goods towards consumers until the purchase price owed has been paid in full.
In relation to entrepreneurs, the provider retains ownership of the delivered goods until all claims from an ongoing business relationship have been settled in full.
Miscellaneous:
Individual contractual agreements have priority.
The law of the Federal Republic of Germany applies and, if the customer does not have a general place of jurisdiction in Germany or his domicile or habitual abode is not known at the time the action is filed, and if the customer is an entrepreneur, a legal entity under public law or a special fund under public law, The exclusive place of jurisdiction for all disputes is the court responsible for the place of business of the provider. For consumers, this only applies to the extent that non-mandatory provisions of the law of the country in which the consumer has his habitual residence conflict. The UN Sales Convention (CISG) is excluded.
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The EU Commission provides an online platform for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved under the following link:<br> <b> <a href="https://www .ec.europa.eu/consumers/odr">https://ec.europa.eu/consumers/odr</a></b>.
Dispute settlement procedures via the OS platform should generally last up to 90 days. In the event of a conflict, you can also oblige us to participate in the independent arbitration proceedings of the Verbraucherschutzstelle e.V. Niedersachsen, which you can initiate free of charge by sending an informal email to <b>beschwerde@ Verbraucherschutzstelle-niedersachsen.de</b>. This procedure should usually be completed within 5 working days.
Further information can be found at <b>www. Verbraucher-siegel.de</b>, or by clicking on the seal of quality in our shop on the further pages of the Verbraucherschutzstelle e.V. Niedersachsen."
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